Employer Visibility Snapshot
Freshworks ranks #2 of 17 Enterprise Software employers in India on the PerceptionX Employer Visibility Index (March 2026), with an AI Visibility Score of 100.0 out of 100. Across all 617 tracked employers in India, Freshworks ranks #14.
AI models most frequently position Freshworks alongside Atlassian, Oracle, and SAP when discussing Enterprise Software employers.
The company shows strongest employer visibility in Career Opportunities and Onboarding Experience.
Freshworks's Visibility Score has risen from 35.6 to 100 across its last 2 measurements (since February 2026), climbing 2 places in the Enterprise Software rankings. Over that period it has moved ahead of Zoho. Atlassian has moved ahead of it.
This analysis is based on AI-generated responses from ChatGPT, Google Gemini, and Perplexity. Data is refreshed regularly to reflect changes in AI employer perception.
Data updated 2026-09-20. Machine-readable data: https://employers.perceptionx.ai/api/company/freshworks.
Theme rankings — Enterprise Software, India
| Theme | Rank | Score |
|---|---|---|
| Career Opportunities | #2 | 100 |
| Onboarding Experience | #2 | 100 |
Ranking history
| Month | Rank | Visibility Score |
|---|---|---|
| March 2026 | #2 | 100.0 |
| February 2026 | #4 | 35.6 |
FAQs
What does Freshworks's Employer Visibility Score mean?
Freshworks's Visibility Score of 100.0 measures how frequently AI models like ChatGPT, Google Gemini, and Perplexity mention Freshworks when candidates ask about Enterprise Software employers. A higher score means greater discoverability in AI-powered job research.
How does Freshworks compare to competitors?
Freshworks ranks #2 out of 17 Enterprise Software companies. AI most frequently mentions Freshworks alongside Atlassian, Oracle, Salesforce, SAP, Zoho. This ranking is based on visibility across ChatGPT, Google Gemini, and Perplexity.
Why are Sentiment and Relevance locked?
Sentiment and Relevance data — along with full job function breakdowns — are part of the PerceptionX intelligence report. The public index shows Visibility only. Speak to our team to access the full picture for Freshworks.
How can Freshworks improve its score?
Visibility is driven by the quality, consistency, and reach of an employer's brand content across sources AI models train on. PerceptionX identifies the specific themes and platforms where Freshworks is underrepresented and provides strategic recommendations to close those gaps.
How often is Freshworks's data updated?
Rankings are recalculated monthly. Each update reflects the latest AI model outputs and any changes in how Freshworks is described in response to candidate research queries.
Does Freshworks need to be a PerceptionX customer to appear here?
No. The Visibility Index tracks employers based on how AI models describe them — any employer with sufficient AI coverage appears automatically. PerceptionX customers gain access to deeper analytics, competitive intelligence, and improvement recommendations.
What does a full PerceptionX report include?
A full PerceptionX report covers additional AI models, custom prompts tailored to your specific job functions and markets, Sentiment and Relevance scoring alongside Visibility, a breakdown of which sources AI draws on, and proprietary strategic recommendations for closing gaps in AI employer perception.